Challenge:
We serviced this client last year and at that time, they had a different event manager that helped the client put together a small tradeshow. The client was not happy with the service. They normally buy out a couple of floors at one of the finest hotels in Las Vegas and create a tradeshow environment. Each room gets occupied by an exhibitor and all potential customers make appointments. They needed help with registration process, collecting appropriate funds, hotel contract negotiation, food & beverage, special networking event set up, décor, exhibitor booth set up, entertainment for the networking event and staffing for registration and for meet & greet.
Engage:
First we created a registration link for all exhibitors to easily sign up and register for the event. We negotiated hotel contract terms for our clients from attrition rate, cancel policy, food & beverage min and of course rate negotiation. We had one point of contact for our client where he was able to communicate everything through our manager. We handled all questions from the exhibitors for set up, food & beverage and audio visual needs. We hired appropriate staff to run the registration at the special networking event and management everything from start to finish.
Resolve:
The event was a big success and we look forward to putting together our next event in New York!!