January 28th, 2019
As we continue to plan events in cities all over the globe, CLI’s event services have expanded yet again to meet the needs of our clients.
Our convention freight white glove service helps clients ship heavy, odd-shaped, or an excess of items to all venues across the globe. The logistics involved in picking up pallets from a warehouse, shipping to event venues, storing and moving items, and then returning the products involves a high level of detail. We at CLI offer convention freight white glove service to help alleviate our clients’ worry.
A favorite client of ours in the HVAC industry hosted their annual event in Atlanta, Georgia in 2018. Previously, CLI executed their complete event program in Chicago in 2017.
Our event managers were already familiar with the company, their products, and the event goals. However, this year CLI was tasked with new event needs:
- Atlanta had several city-wide events already booked during the event, which resulted in a limited inventory of hotel rooms.
- Our client needed to find a downtown, elegant venue for the awards ceremony.
- Downtown Atlanta venues are heavily “mixed use” meaning the high rises are offices, residences, and event venues all in one building. This results in unique processes for security, event load in and set-up, and more.
Lastly, a new challenge in 2018 was the additional need to move 1,600 pounds of product samples on four pallets from the client’s warehouse to the event venue. Thanks to our convention freight white glove service, we knew exactly what to do.
One thing all our clients know – CLI is always up for a challenge. Our venue experts got to work scouting, securing, and negotiating contracts for the main event venue and multiple hotels for sleeping rooms.
For the awards brunch venue, we selected The Commerce Club for its convenient location, fabulous views, and world-class service. Our team assisted in booking multiple hotels and coordinating all billing and changes as needed.
The venue in Atlanta had very strict load in/load out procedures that added a need in for our client to use our convention freight white glove service to guarantee success. Everything from loading, shipping, storage, security, and set-up was covered by CLI.
On the day of the event and with the product samples safe at The Commerce Club, CLI event managers completed set-up with no problems. Our event team coordinated audio visual and event production to ensure the sound, lights, and music were just right for the awards ceremony. Our expertise as the liaison between client and vendor companies helped keep set-up running smoothly and on-time.
Our event managers had previously negotiated and executed the venue’s catering contract. Once on-site, our team confirmed all menu items, meal schedules, and special dietary needs for certain guests. We are focused on providing the highest level of service with an extreme attention to detail. This focus enables our clients to focus elsewhere while we manage the many details of event set-up and preparation.
Our convention freight white glove service sets us apart from other global event specialists. If you’d like to learn more about this services or any of our other event management offerings, click here or call us at 702-329-9908. We’d love to hear from you!