Event planners today are tasked with more details, around-the-clock changes, and expectations to deliver unforgettable events than ever before.
We at CLI have seen a steady increase in the stress often placed on corporate event planners, which is why we’ve launched a new service line. CLI’s unique White Glove Convention Freight Service directly resulted from our on-site experience in coordinating, transporting, receiving, delivering, and setting up special items for events.
After launching this service, we were managing an event in Atlanta during one of the busiest conference seasons when our event manager, Sharon, faced a whole new challenge. Sharon had a client who needed a baby grand piano delivered, moved, tuned, and ready for a concerto pianist… on a rooftop.
Between the spacing of the elevator, the sensitive nature of moving a baby grand piano up several floor stories, and security clearance for all staff, there were several factors to consider. To make it even more of a challenge, the timing for delivery was limited to a 45-minute time window between events.
Sharon and our event team were able to successfully move, tune, and move out the baby grand piano without any issues. And most important, the guests were impressed our client was able to entertain them in such a grandiose setting!
To help corporate meeting planners and special event planners, we are sharing 4 Key Questions to Determine if Your Event Needs White Glove Convention Freight Service:
4 Key Questions on White Glove Convention Freight Service
- Does your item(s) have size, weight, spacing, or other special attributes?
When moving a baby grand piano through the back-of-the-house, many doorways, hallways, and elevators will have various sizes. If your item is large, an awkward shape, fragile, or requires other special handling, white glove convention freight service would help minimize risk of damage.
- Do you have staff dedicated solely to the receival, moving, set-up, and delivery of the item?
Special events, gala dinners, conventions, and conference programs have several moving pieces that require event teams to be in multiple places at once. If your event has a special item being moved in, dedicated staff are needed to focus solely on the transport and security of the item.
- Is there a time constraint, or are other event set-up activities also taking place during load-in?
CLI has learned first-hand that often times, event set-up has unexpected things arise. White glove convention freight service provides extra time for a successful load-in.
- Do you have dedicated resources for load out and packing up the item?
Following the event, the same rules apply requiring ample time, dedicated staff, and proactive planning to move the unique items out of the event. We believe your peace of mind before and after the event is important, and with CLI’s white glove convention freight service, you’ll know your items are in excellent care from beginning to end.
When it comes to event planning, it’s nearly impossible to anticipate every factor that could arise and impact your event success and guest experience. Luckily, when our corporate event and special event planner clients hire CLI Groups, they know we have seen it before and are ready for anything that comes up. We are here to make our clients look good!
If you’d like to learn more about our white glove convention freight service, contact us or call our main office at 702-329-9908.